Initiate a Return

Log in to my account and go to your orders and locate the order. Check validity of the return policy. Return our contact us form or call us if you have any questions or unsure about anything.

Pack the Item

Pack your item securely, inserting any paperwork. If you don’t have the original product packaging, use a sturdy box and include padding. Attach your return label to the package.

Drop-off your Item

Return at our pickup stations. Please note that items must be dropped off with the correct paperwork. Check out the FAQs section to see the terms and conditions of acceptance.

Refund Processed

Once we have received your item back, we will inspect it and process your refund via voucher or bank transfer or the payment method you had selected at the checkout during your purchase.

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